2 August 2026
48 minutesElevated kitchen display sync latency, United Kingdom
A queue partition fell behind after a routine node replacement, tickets were delivered late but none were lost, and partition sizing is now enforced at deploy time.
Platform
Status
Live availability for every service and region. Merchants see your brand, so our uptime is your uptime.
All systems running, one service degraded
Updated continuously across United States, United Kingdom and Gulf
| Service | United States | United Kingdom | Gulf |
|---|---|---|---|
| Point of Sale terminal API | Operational | Operational | Operational |
| Guest ordering | Operational | Operational | Operational |
| Payments and settlement | Operational | Operational | Operational |
| Kitchen display sync | Operational | Degraded | Operational |
| Merchant dashboard | Operational | Operational | Operational |
| Webhooks and events | Operational | Operational | Maintenance |
| Developer API | Operational | Operational | Operational |
Ninety days
Daily state, service by service.
Point of Sale terminal API
98.89% operational
90 days agoToday
Guest ordering
97.78% operational
90 days agoToday
Payments and settlement
100.00% operational
90 days agoToday
Kitchen display sync
97.78% operational
90 days agoToday
Merchant dashboard
98.89% operational
90 days agoToday
Webhooks and events
97.78% operational
90 days agoToday
Developer API
100.00% operational
90 days agoToday
Incident history
What broke, and what we changed.
19 June 2026
22 minutesGuest ordering checkout failures, multi region
A bad configuration release rejected a subset of card tokens, it was rolled back automatically by the canary gate, and token validation is now covered by the pre-release suite.
11 May 2026
3 hours 14 minutesWebhook delivery backlog
Retry storms from one partner endpoint saturated the shared delivery pool, all events were replayed within the same day, and per-partner delivery is now isolated with its own concurrency budget.
This page reflects live monitoring. Historical incidents remain published permanently, including ones that were our fault.
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